Privacy Policy

This Privacy Policy explains how zenalorix.top AS ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website zenalorix.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

zenalorix.top AS is the data controller responsible for your personal data. Our contact details are:

• Company: zenalorix.top AS
• Registration Number: 794613825
• Address: Storgata 108, 0105 Oslo, Norway
• Email: [email protected]
• Phone: +47 21 79 32 30

Data Collection

We collect personal data in several ways to provide our business automation ROI analysis services effectively. The data we collect includes information you provide directly to us and information we collect automatically when you use our website.

Information You Provide

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request our services
• Communication Data: Messages, enquiries, and other communications you send to us
• Service Information: Details about your business processes, automation requirements, and project specifications
• Marketing Preferences: Your preferences regarding marketing communications

Information We Collect Automatically

• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website
• Cookies and Tracking Data: Information collected through cookies and similar technologies (see our Cookie Policy for details)
• Analytics Data: Website performance metrics and user interaction data

How We Use Your Information

We use the personal data we collect for specific purposes based on legitimate business interests and legal requirements. How we use your information depends on how you interact with our services and the preferences you have expressed.

Service Provision

• Providing business automation ROI analysis and consulting services
• Responding to your enquiries and service requests
• Managing client relationships and project delivery
• Preparing proposals, reports, and recommendations

Communication and Marketing

• Sending service-related communications and updates
• Providing customer support and technical assistance
• Sending marketing communications (with your consent)
• Conducting customer satisfaction surveys

Business Operations

• Improving our website and services
• Conducting business analysis and research
• Complying with legal obligations
• Protecting our business interests and preventing fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract Performance: To provide our services and fulfil contractual obligations
• Legitimate Interests: For business operations, website improvement, and analytics
• Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in delivering our services
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Protection: To protect our rights, property, or safety, or that of our clients
• Business Transfers: In connection with mergers, acquisitions, or business transfers

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our retention periods vary depending on the type of data and the purpose for processing:

• Client Data: Retained for the duration of our business relationship plus 7 years for legal compliance
• Marketing Data: Retained until you withdraw consent or for 3 years from last interaction
• Website Data: Analytics data retained for 26 months, cookie data as specified in our Cookie Policy
• Communication Records: Retained for 3 years from the date of last communication

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These rights may be subject to certain limitations and exceptions.

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restriction: Request limitation of processing in certain situations
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

International Data Transfers

We primarily process your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following information:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority.